Privacy Policy

Last Updated: October 21st, 2025

Your privacy is important to us. This Privacy Policy explains how we, Frontera Healtcare Network, collects, uses, protects, and discloses your information when you use our website www.fronterahcn.org and related services. This policy applies to all users of the Site and Services. By using the Site or Services, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Personal Information We Collect
   We may collect the following categories of Personal Information:
   • Contact Information: Name, mailing address, email address, and phone number.
   • Account Information: Social media usernames, passwords, or authentication details.
   • Financial Information: Credit card, debit card, or bank account details.
   • Demographic Information: Age, gender, and employment details.
   • Geolocation Data: Approximate or precise location data, depending on your device settings.
   • Internet or Electronic Activity: Browsing and search history, device identifiers, pages visited, time spent, and engagement data.
   • Commercial Information: Products or services purchased, viewed, or considered.
   • Media Information: Photos, videos, or other content submitted by you.
   • Inferences: Insights drawn from your preferences or behaviors to personalize your experience.
   
   
2. How We Use Personal Information
   We may use your Personal Information for the following purposes:
   Transactional Purposes
   • To process, confirm, and deliver your orders or service bookings.
   • To communicate with you about your purchases, appointments, or account.
   Operational and Analytical Purposes
   • To analyze usage trends and site performance.
   • To improve our products, services, and user experience.
   Marketing and Promotional Purposes
   • To send you updates, promotions, or personalized content.
   • To display targeted advertisements.
   • To manage contests, loyalty programs, or special offers.
   Security and Compliance
   • To prevent fraud, abuse, and unauthorized access.
   • To comply with applicable laws, regulations, or legal requests.
   Customer Service and Support
   • To respond to your inquiries or requests.
   • To collect feedback and improve communication.
   
   
3. Sources of Information
   We may collect information in the following ways:
   • Directly from you: When you fill out forms, make a purchase, or contact us.
   • Automatically: Through cookies, analytics, and tracking technologies.
   • From Service Providers: Such as analytics, payment processing, and marketing
   tools.
   • From Third Parties: Including social media, advertising partners, or publicly available sources.
   
   
4. Sharing of Personal Information
   We may share your information with:
   • Service Providers: Trusted third parties who assist us with website hosting, payment processing, marketing, or analytics.
   • Affiliates: Companies under common ownership or control, if applicable.
   • Legal or Regulatory Authorities: When required by law, to comply with subpoenas or protect against misuse.
   • Corporate Transactions: If we merge, sell, or transfer assets, information may be shared as part of that transaction.
   We do not sell, rent, or trade your personal information for third-party marketing purposes.
   
   
5. Mobile Messaging Privacy
   If you opt in to receive SMS/text messages from us (“Program”):
   • We will only use your mobile number to send updates, reminders, or promotional offers.
   • We do not sell or share your phone number for third-party marketing.
   • Message and data rates may apply.
   • You may opt out at any time by replying STOP to any message.
   • For help, reply HELP or contact us at [insert contact email/phone].
   This section applies only to our messaging services and supplements this Privacy Policy.
   
   
6. Cookies and Tracking Technologies
   We use cookies and similar technologies to improve your experience, analyze site traffic, and provide personalized content. You can manage or disable cookies in your browser settings, but some features of the Site may not function properly. We may also use Google Analytics and other tracking tools to better understand user behavior. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout.
   
   
7. Advertising and Online Tracking
   We may partner with third-party advertisers to display relevant ads. These partners may collect information about your online activity using cookies or mobile IDs.
   
   
8. Security
   We maintain appropriate technical and organizational measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection of your data.
   
   
9. Children’s Privacy
   Our Site and Services are intended for users 18 years and older. We do not knowingly collect information from children under 13. If you believe we have collected information from a minor, please contact us immediately, and we will delete it.
   
   
10. International Users
    If you access our Site from outside the United States, please be aware that your information may be stored and processed in the U.S. where privacy laws may differ. By using the Site, you consent to this transfer and processing.
    
    
11. Your Rights and Choices
    You may:
    • Request access to or correction of your data.
    • Opt out of marketing emails at any time (unsubscribe link provided).
    • Withdraw consent where applicable.
    To exercise these rights, contact us at [insert contact email].
    
    
12. Changes to This Policy
    We may update this Privacy Policy periodically. Revisions will be posted on this page with an updated effective date. Continued use of our Site or Services indicates your acceptance of the changes.
    
    
13. Contact Us
    If you have questions, concerns, or complaints about this Privacy Policy, please contact us at:
    
    (325) 869-5500
    105 E. San Saba St.
    Menard, TX 76859